
Digital Marketeer – Email Specialist
- On-site, Hybrid
- Ghent, Vlaams Gewest, Belgium
- Marketing
Job description
Email is your primary domain, but your role sits within a broader marketing automation and CRM context — and your scope goes well beyond execution. You own your projects from start to finish.
Email campaign management
You plan, build, test, and deploy email campaigns across platforms such as HubSpot, Salesforce Marketing Cloud, Mailchimp, or similar tools
You translate client objectives into clear, effective email strategies — think customer journeys, segmentation, personalisation, A/B testing, and performance reporting
You monitor campaign results, identify optimisation opportunities, and turn data into actionable insights
You contribute to broader marketing automation and CRM initiatives, supporting clients in getting more out of their platforms and data
Client management
On projects where there is no dedicated account manager, you are the single point of contact (SPOC) for your clients
You build strong working relationships, manage expectations proactively, and communicate clearly — both on day-to-day matters and on strategic questions
You know how to translate a client's marketing goals into a concrete plan of action
Project management
You manage your own projects autonomously: planning, timing, budgets, status reporting, and administrative follow-up are all part of your scope
You keep an overview across multiple simultaneous projects without losing attention to detail
You coordinate with internal specialists (strategists, developers, designers) and brief them clearly when needed
Who you are
You're a hands-on digital marketeer with a passion for email marketing — and you know there's a lot more to it than hitting "send". You understand the full lifecycle of an email campaign: from strategy and briefing to build, test, deploy, and report. You're autonomous, well-organised, and just as comfortable in a client call as you are setting up a segmentation logic or reviewing a campaign report.
At iO, you'll join a team of 2,000+ digital experts across 5 countries and 12 campuses. You'll work on ambitious projects for a diverse portfolio of clients — and no two days will look the same.
Job requirements
Must-have
You have 2–3 years of experience in digital marketing, with a clear affinity for email marketing.
Hands-on experience with one or more email marketing platforms (HubSpot, SFMC, Mailchimp, ActiveCampaign, or similar)
Familiarity with concepts like customer journeys, segmentation, dynamic content, and personalisation
You work in a structured, efficient, and results-driven way — you take ownership of your work
You're comfortable with client-facing communication and can hold your own in a professional conversation
You're familiar with AI tools and actively use them in your daily workflow — whether that's for content generation, campaign optimisation, or day-to-day efficiency — and you understand both their potential and their limits
You manage planning and administrative follow-up without being prompted
You are fluent in both Dutch and English (written and spoken). French is an asset
Serious plus
Experience with marketing automation platforms and/or CRM systems (HubSpot, Salesforce, Microsoft Dynamics, etc.)
Knowledge of customer lifecycle marketing, lead nurturing, or data-driven campaign strategies
Basic knowledge of HTML/CSS for email templating
Agency experience is a bonus
- Ghent, Vlaams Gewest, Belgium
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